Shipping Policy

Last updated: June 26, 2026

Thank you for shopping with Velora.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Shipping Destinations

We currently ship to customers in the Netherlands.

We plan to expand to additional countries in the future.

Estimated Delivery Time

Please note that delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout before payment.

Free shipping may be offered during special promotions or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Incorrect Address

Please make sure your shipping address is correct before placing your order.

Velora is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact

If you have any questions regarding shipping, please contact us at:

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